What is the first thing I should do if I am in an accident?
Make sure everyone is alright, then exchange insurance information and call the police. If you're not at fault you may need the police report to prove to the other party's insurance they are liable. Make sure you register to receive a FREE Collision Survival Guide from Rick Case.  It helps you get the information you need at the accident site.  Click the button over on the right.

Do I need more than one estimate?
Although some insurance companies like to have more than one estimate, you are not legally required to obtain more than one. You should find a shop you feel confident with and one that can handle all aspects of the repair, such as the Rick Case Collision Center.

What type of vehicles do you repair? 
We routinely repair relatively new (within the last 15 years) foreign and domestic cars, pick-ups, vans, SUVs, trucks and motorcycles.
 
Why are there differences in estimates for the same claim?
Insurance companies and repair facilities may provide an estimate that is based only on visible damages, or based on visible damage and what, based on their knowledge of the vehicle, the likely hidden damage. Other estimates, which are much more accurate, are based on an actual inspection of the vehicle when parts are removed and all hidden damage is revealed. Estimates may also vary if the estimate specifies aftermarket parts rather than OEM parts.