What are aftermarket parts and OEM parts? 
OEM parts are made by the Original Equipment Manufacturer. Aftermarket parts are produced by other manufacturers, and may be less expensive while of equal quality to OEM.
 
How long will it take to repair my vehicle?
Repair times vary depending on the damage to be repaired and from one vehicle to another. We will, on request, give you an estimate of the repair time after we have completed a thorough evaluation of the visible and hidden damage and have determined when our suppliers will be able to deliver all the necessary parts.
 
How do I get a rental?
If you have rental coverage, most insurance rental policies only allow thirty (30) days or less of rental car coverage. In some rare cases, the repairs may take longer than your rental coverage allows. Check your policy. If you don't have rental on your policy, the Rick Case Collision Center has a rental car company on the premises, so we can get you back out on your way in a snap.

Will my paint match the rest of my vehicle?
With our computer paint matching system, our professionally trained vehicle refinisher’s have the experience, training and knowledge to match your original finish.